This notice explains how Acıbadem Sağlık Hizmetleri ve Ticaret A.Ş. processes personal data collected through this corporate website, under Turkish Personal Data Protection Law No. 6698 (KVKK). It is provided in English for convenience; where a Turkish version is published, the Turkish text prevails.
Data Controller
Acıbadem Sağlık Hizmetleri ve Ticaret A.Ş., Kayışdağı Cad. No:32, Ataşehir, 34752 İstanbul, Türkiye. Registry details are confirmed in the agreements we enter into and can be provided on request.
Data We Process
- Identity and contact data: name, email address, telephone number and the organization you state in the enquiry form.
- Request data: the area of interest you select and the content of your message.
- Technical data: IP address, device and browser information, and pages viewed, collected through cookies and server logs.
Purposes of Processing
We process this data:
- to answer your enquiry and route it to the relevant group company;
- to keep the website secure and available;
- to measure site usage with your consent;
- to meet our legal obligations.
Legal Grounds
Processing is based on the grounds set out in Article 5 of the KVKK:
- it is necessary for the establishment or performance of a request you make;
- it is necessary for our legitimate interests without harming your rights;
- it is required by law.
Analytics processing is based on your explicit consent.
Transfers
Your data is shared with the group company that will answer your enquiry, and with service providers who help us operate this website. Analytics data is processed by Google LLC and may be stored abroad, based on your explicit consent and in accordance with Article 9 of the KVKK.
Retention
Enquiries are kept for up to two years after our last communication with you, and analytics data for fourteen months, unless a longer period is required by law. At the end of that period, data is deleted, destroyed or anonymised.
Your Rights Under Article 11
Under Article 11 of the KVKK you may:
- learn whether your personal data is processed;
- request information about the processing;
- learn its purpose and whether it is used accordingly;
- learn the third parties to whom it has been transferred;
- request correction of incomplete or inaccurate data;
- request its deletion or destruction;
- request that any correction or deletion be notified to those third parties;
- object to a result produced against you solely by automated analysis;
- claim compensation for damage caused by unlawful processing.
How to Apply
Applications are made in writing to the address above, in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller. Please identify yourself clearly and describe your request. We respond within thirty days at the latest. Contact routes are listed on our Contact page.
Complaints
You may file a complaint with the Personal Data Protection Board in three cases. Your application is rejected, the response is insufficient, or no response is given within thirty days.
The deadline is thirty days from learning of the response, and in any case sixty days from your application.
Related Notices
See also our Privacy Policy and Cookie Policy.